See a selection of Presentations of qualification certificates to our Achievers


 Watch this video testimonial from Wayne Barber Top Tips for Success


"Enjoyed the case studies / stories behind the theory to give context and understanding"; very useful 2 days, highly recommended" Delegates, Unit 4.01, January 2018


"Very informatiive and read to start writing the required assignment"; "tutor has good understanding of the subject"; "thanks for opportunity to attend class as a distance learner" Delegates Unit 5.13, Cloudfm Academy, February 2018


"Good set-up, excellent per-course materials" Delegate, Unit 5.11 Level 5 Certificate, March 2018


"Great two days, a lot of information to take in"; "much more detail and more informative than expected" Delegates Unit 4.01 Overview of FM, Cloudfm Academy, October 2017


"Overall a very interesting course, I have learnt a lot in the 2 days

Delegate, Unit 3.01 Introduction to FM, Cloudfm Academy, October 2017


"A very professional approach and teaching by all of the Tutors involved in delivering the workshop topics.  All tutors were very helpful and ensured subjects were fully understood before departing the workshop.  A credit to Jane and her team.

Level 4 Certificate, ELCAS sponsored learner, August 2017


"Really enjoyed the day, tons of content - the time flew by. Thank you"

Delegate, Unit 6.01 Strategic FM, July 2017


"Great venue, felt the right level for me"; "Brilliant, thank you!"; "Workshop was great on both days, very informative and well explained, thank you"

Delegates, Unit 4.04 Support Service Operations, June 2017


"I was engaged throughout the sessions with good participation from all involved and all questions were answered in a timley and accurate manner"; "A good relaxed workshop delivered by Bridget, thanks"; "I really enjoyed this workshop, very helpful and was really accessible to me as someone with limited knowledge and understanding of FM projects"

Delegates, Unit 4.12 Projects in FM, June 2017


"Very useful insight into void management; much to take back into work, thank you".

"Thank you for a great course"; "Very informative, learnt a lot"; "Very interesting and valuable course"

Delegates, bespoke Void Management course, Southwark Council, March & April 2017


"Day 1 - Fantastic; Day 2 - Excellent workshop, had the pleasure of one to one training with Jane".  Carrie-Anne McLaren, delegate, 3.01 Introduction to FM, May 2017


"Extremely important subject, Jane has an amazing range of examples to shre and mde the experience very enjoyable.  It was easy to visualise how I am going to go around the subject while completing my work."  Ilona Kanarek, delegate 5.19 study day, May 2017


"Jane was excellent"

Delegate, Formal Investments, Level 3 Award, internal client course, April 2017, Cheltenham


"Thank you (both) for your help in understanding FM better"

"Very informatiive & helpful in preparation for the test paper.  Definitely worthwhile"

"Looking forward to using the textbook.  Course handouts have helped to give me confidence to stay on track, a good couple of days"

Delegates, Cloudfm, 3.01 Introduction to FM, internal client pilot course, February 2017, Colchester


"Absolutely fantastic, as always - leaving feeling refreshed and excited to take this learning back to my day job.  Thank you!"   Stephanie Kirby, delegate 4.01 workshop course, January 2017

Finalist of the Operational Learner of the Year 2017


"Very thorough and enjoyable"; "Thank you; very useful"

Delegates, Unit 5.11, Projects in FM, January 2017


"Excellent - really felt the missing links were covered; feel much  more confident about undertaking the assessment - thank you"  Delegate, Unit 5.16, December 2016


"Jane was great, have not been in school for 15 years, and was concerned I would feel anxious. Jane encouraged me to ask - no questions are sill!  Jane speaks from experience, Looking forward to rest of the course!"

Delegate, Formal Investments, Level 3 Award, internal client course, September 2016


"Fantastic day! feel more confident to complete paper"

"Very successful session. Thank you"

Delegates Unit 4.01 Study Day, July 2016


"Great course, highly recommended!"

"This is a fantastic course for gaining a broad but very useful understanding of what FM is - enjoyable, informative and excellently run"

Delegates, Unit 3.01 - Overview of FM, April 2016


"Refresher session was a real benefit, I feel confident that I can complete the rest of the unit" 

Brilliant, helped 100%, I would recommend FM Tutor to everyone"

"FM Tutor provides expert training from enthusiastic and helpful trainers - I would highly recommend them to others" Delegates intensive 4.01 study day, March 2016


"I just wanted to say a huge ‘thank you’ to every one of you for all your help and support throughout the past 18 months during the course of my Level 4 and Level 5 BIFM qualification studies.  It has been an absolutely fantastic experience to work with FM Tutor and (I know it sounds cliché, but….) I really couldn’t have done it without you all.  Everyone has offered not only expertise and subject knowledge but, equally importantly, the motivation, encouragement and a real personal approach to supporting me throughout my assessments.  Even as a distance learner, the personal aspect of the tutoring is not lost – I never once felt as though workshop learners would be any better prepared for their assessments than I was as a distance learner."  - Jack Drummond, 2015

Winner of the BIFM Strategic Learner of the Year Award, 2017


Read testimonal in Learner Profiles on BIFM website from Claire Crayman - her qualification journey and the impact on her career.  click here


"Everything taught was useful, wish I had done this course when I joined the FM Team"; "I found all the subjects useful as it all relates to the site I work"; "The trainer was a job expert who knew every aspect of FM - I have never enjoyed a session so much"  Delegates at JCI  2-day "Introduction to FM course", February 2014


 "The course has been delivered well by a very knowledgeable tutor. It has facilitated a more strategic approach to work as well given me a broader and deeper knowledge in FM.

The course has made me more aware of both issues affecting the FM world and how they may impact on my organisation but also of the interactions between the FM team and end users. This has improved my performance as a manager and FM professional.

To complete the course requires commitment (there is a high workload) but it provides an enormous sense of achievement and satisfaction."

Darren Hopkins, Science Museum, Level 5 Certificate, 2013


The course is perfect for Forces Personnel hoping to enter the FM career path.  I have been amazed at how many roles I have been contacted about here in the North East, its definitely a growing industry that can be tapped into with the skills of senior military personnel and the knowledge gained on the course. My advise to any course would be get a good recruiter, Randstad placed me within days, Hays were trying to get me to interviews after I accepted my current role, and anyone wanting a soft landing out of the military Fusion People Defence have a lot of roles available on military estate with firms such as Landmarc and Carillion.

Neil Hamilton, CTP Learner, Level 4 Certificate, 2013


Having recently received my Level 4 BIFM Certificate in the post, can I please pass on my sincere thanks for all the help in getting through the assignments. The course, research and the discussions with all the tutors definitely enabled me to talk more confidently and with deeper knowledge of the subject during my one job interview which I took in order to be the FM of the IHC Engineering Business based at the Port of Tyne.

CTP Learner, Level 4 Certificate, 2013


The Facilities Manager's Desk Reference is a great book, its helping me through my BIFM level 4 and is a great guide in my new role as an FM.

Learner, Westminster Kingsway College, 2013


 Having just received my final achievement for BIFM Level 4certificate. Would just like to say thank you to you all, for the assistance and advice given over the last few months (although seems longer). I thoroughly enjoyed the course on the whole, although have to say found it one of the hardest thing I've done for a while.

CTP Learner, Level 4 Certificate, 2012


I started my BIFM level 5 diploma course in February 2011 with Jane Wiggins as my tutor. At first I was completely out of my comfort zone because the course seemed very intense. I spoke to Jane many times in the beginning for clarification of the coursework and Jane was brilliant at explaining what was required. Jane has a huge amount of knowledge of FM, She encouraged me to undertake the coursework which helped with the final assignments to gain the full Level 5 Diploma this summer.

Mandy Cherry MBIFM, UK Property & Facilities Manager, Oxford University Press, 2012


The level of support provided by Jane during my BIFM Level 5 Diploma was first class.

Derek Hales, Tata Steel Europe, 2011


I just wanted to take this opportunity to thank you for your tutoring and support throughout and with that, I would not have achieved the pass grade that I have got.  Again I’m very grateful for all your advice not just on the course content but on CV and interview tips and techniques. Its been a real pleasure for me

RTC Learner, Level 4 Certificate, 2011


Jane is a fantastic tutor with vast experience in FM, and I found her relaxed manner, knowledge and understand truly superb throughout the course. This aided me not only in achieving the relevant Level 4 qualifications in FM but also in finding gainful employment in Estates Management. I am now employed as the Head of Estates for a FE/HE college in Southport and I put part of my success down to Jane’s tuition. If I have a problem I cannot solve I often refer to Jane’s book, Facilities Manager Desk Reference and where that fails I have contacted Jane for guidance over the phone.

Brian Shead, Head of Estates, Southport College,  2010


I completed the four week BIFM course at the RTC in Aldershot under Jane Wiggins as the tutor. The level of instruction and professional attitude she carried through all four weeks was excellent and I had every confidence prior to the examination. I have now realised how much knowledge and confidence Jane managed to pass to a large class during the four weeks through my experience in the day to day role as a multi site Facilities Manager

RTC Learner, BIFM Part 1 Examination, 2009