In December 2006 I decided to take the plunge and start studying again. I contacted BIFM and was directed to the BPP home study programme whereby my employer paid for me to have the course material, one year’s student support and one workshop by Jane. When the 20 books arrived I started to panic and wondered how I was ever going to get through the programme as I was working full-time as a Regional FM with 2 children and a home to run. I made a call to Jane who put my mind at rest, talked me through how to plan my studying and which exams to take first. I chose the hard route by only studying Part 2 of the program and I couldn’t have done it without Jane’s support. Throughout the 2 years I studied in my car every lunch hour and although this wasn’t ideal it paid off in the end. Jane provided me with ongoing support and guidance and despite a few personal hurdles throughout my studying I managed to complete the examinations this year (Dec 2008). Having now completed the exams I have managed to secure an excellent role working for Serco as a Site Services Manager (Deputy Contract Manager). I now hope to finish the qualification and am working towards completing my self assessment handbook.

                                                                     Liz Lloyd-Chapman, 2009


"The study groups and revision workshops organised and run by Jane have been excellent – a great way to share learning, experience and tipsWhen studying, I dipped in and out of the different BPPworkbooks depending on what was happening at work. I found this was a good way to learn as the workbooks were well structured to enable me to refer to them when carrying out the different aspects of my job. This approach helped me structure my study and revision and worked well in the exams when I needed to provide practical examples. As most other Facilities professionalswould agree, it can be difficult to find the time or inclination after a long working day to sit down and study!"